Frequently Asked Questions

Is delivery and collection free of charge?
Delivery and collection is free of charge to most areas of Brisbane and the Gold Coast between the hours of 9.00am and 4.30pm on all three/six month hires and rent to owns. Outside of these hours and to outlying areas a charge of $40.00 may incur (If you have a safe dry place to leave the equipment Keep Fit Hire is happy to collect the equipment free of charge during the free collection hours). All equipment needs to be returned clean otherwise a cleaning fee of $50.00 may be charged.

Do you carry the equipment up stairs?
The driver comes on his own however whereever possible and where safe he will endeavour to place the machine in the desired location.

What is the difference between hiring and rent to own?
Hiring is a straight out hire term for a designated period of time and the equipment can be returned at the end of the period. Rent to own is a 24 months interest free contract through a finance company which you are paying off and can’t be returned as you are buying the equipment.

What happens if the equipment breaks down while still in the hire time?
If the equipment breaks down during the hire period we will either fix or replace the machine and add any down time back onto the contract.

Do I get a new machine when I hire?
Not always, but if you decide to buy at the end of the first hire we will swap it for a new machine or you can buy the exhire unit at a discounted price. Most of the equipment is less than 6 month old or brand new.

Can I hire the equipment weekly?
Most of the equipment can be hired in either monthly or 3 monthly periods. Payment is required at the time of delivery.

Can the treadmill be use outdoors?
No the equipment must be used in a dry dust free environment.

Does the equipment come assembled?
Yes all equipment comes fully assembled.